8 Ways to Fix the Microsoft Store Not Showing Purchased Apps on Windows
Discovering that your purchased games and apps have mysteriously vanished from the Microsoft Store can be frustrating.
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But before we explore the solutions, let’s check out why the Microsoft Store isn’t showing your purchased apps.
Why Did Apps and Games Vanish From Your Microsoft Store Account?
Here are some of the potential reasons behind the issue at hand:
Now, let’s explore the solutions.
1. Check Your Purchased Apps the Right Way
Before you explore the detailed solutions, it’s important to ensure that you’re checking your Microsoft Store apps properly. It’s possible that the Store app has updated and the UI (User Interface) has changed. In this case, it might appear as if your apps are missing, whereas they’re just hiding somewhere.
Now, here’s how to check your purchased apps on the latest version of the Microsoft Store:
2. Verify Your Account and Licenses
Ensure that you are signed in to the Microsoft Store using the correct account associated with your purchased apps. Also, check your app licenses and ensure they’re still valid.
Here’s how to sign in to the correct Microsoft account:
Does an app appear and suddenly disappear from the Microsoft Store? If so, then that might be a licensing issue.
Now, let’s explore how you can check if an app license is still valid:
If you find that the license for a particular app or game has expired, then renewing or reactivating it should help.
But don’t forget that software licenses may be invalid in some regions. So, it’s usually best to do some research first to find out if the app is available in your region.
3. Configure the Account Synchronization Settings
You could also tackle the problem by ensuring that your Microsoft account is properly synchronized with your Windows device.
Here are the steps you need to follow:
4. Run the Windows Store Apps Troubleshooter
The Windows Store Apps troubleshooter is a built-in tool designed to identify and resolve various Microsoft Store app issues. Using this tool can help you detect and fix problems that may be causing apps and games to disappear from your account.
So,run the Windows Store Apps troubleshooteron your Windows 10 or Windows 11 device and see if that helps.
5. Reinstall or Repair Your Apps and Games
Reinstalling or repairing the faulty app or game could also help. Here are the steps you need to follow:
To repair the app, clickAdvanced optionsand then click theRepairbutton on the next screen.
And if you want to reinstall the app, locate it through the previous steps and then click theUninstallbutton next to it. To reinstall the app, search for it on the Microsoft Store or download it from a reputed site.
6. Reset the Microsoft Store Cache
Resetting the Microsoft Store cache can help resolve various Store app issues, including the one you’re currently facing.
Wondering how this works?
Cached data related to the Microsoft Store may often become corrupted or outdated—leading to various display issues. And by resetting the corrupted cache, you could potentially fix most issues that the Store app might face.
Now, let’s check out how you can reset the Microsoft Store cache:
Wait for the process to complete, and then restart your device.
7. Uninstall and Reinstall the Microsoft Store App
In some cases, uninstalling and reinstalling the Microsoft Store app itself can help restore missing apps and games.
Here are the steps to uninstall and reinstall this tool using PowerShell:
Wait for the process to complete, and then restart your PC. From there, reinstall the tool through these steps:
Wait for the installation process to complete, and then restart your device.
8. Update Windows or Contact Microsoft Support
Updating Windows ensures that your PC performs well and doesn’t often run into issues. It can also resolve any compatibility issues you may encounter with some of your apps. So, go ahead andupdate your PCand see if this resolves the issue.
If all else fails, seek further assistance bycontacting Microsoft Support.
You’ve Successfully Restored Your Lost Microsoft Store Apps
It’s quite irritating when the Microsoft Store suddenly decides to hide your purchased apps. But fortunately, you can tackle this issue by applying any of the methods we’ve covered.
And once your Store app is up and running, make sure you get your hands on some of the famous must-have Microsoft Store apps.
Hit the ground running with these essential apps for a new Windows PC.
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