Adding a gift card to your Amazon account is easy; it only takes a few steps to redeem an Amazon gift card, and you’re able to start picking out what you want to buy.

However, at times, you might find that you may’t redeem your Amazon gift card or that it won’t work properly—thankfully, it’s easy to fix.

Amazon account settings

How to Add an Amazon Gift Card to Your Account

Adding an Amazon gift card code to your account takes just a few steps:

If you have a physical Amazon gift card, the code will be on the back under a label that peels off or hidden by a material that you scratch off. For a printed claim code purchased at a store, the code can be found on the receipt (you might havereceived a digital gift card as a last-minute present, for example).

The gift card section in Amazon settings

You can also reload your Amazon gift card balance directly. Once in theGift Cardsection, click on the box toReload Your Balance. You’ll be taken to a page where you can purchase funds directly into your Amazon gift card balance.

How to Add a Visa Gift Card to Your Amazon Account

You add funds from a Visa gift card to your Amazon account in much the same way as you would a payment method.

Your Visa gift card will be added to your list of payment methods, which you can select at checkout. The same goes for a Mastercard gift card. And if you’re unsurewhether to use Visa or Mastercard for online shopping, consider their benefits and security features before you decide.

Button to redeem Amazon gift card

Can’t Redeem an Amazon Gift Card? Here’s What May Be Going Wrong

Here are a few reasons your Amazon gift card is not being accepted.

Wrong Code Entered

An incorrectly entered code will return a message saying the gift card claim code is invalid. Check the gift card code you input to make sure it matches.

Gift Card Already Redeemed

A gift card already added to your Amazon account cannot be redeemed a second time. Make sure you have the correct code.

Gift Card Applied to Wrong Account

If you have multiple Amazon accounts or profiles, ensure you are using the correct one. A gift card can only be redeemed in the same country’s store in which it was purchased.

Your Amazon Gift Card Balance Is Ready to Go

Applying a gift card to your Amazon account takes only a few easy steps, and you may begin shopping right away. The gift card balance is tucked into your digital wallet and is selected by default on your next purchase. If you’d rather use an alternative payment method, make sure to select one at checkout.

Redeem an Amazon gift card code

Edit payment methods in Amazon settings