How to cancel your Samsung Care Plus subscription
MostSamsung phonescome with a one-year warranty. Subscribing toSamsung Care Plusextends your warranty for up to three years with added benefits. Protection like this is worth considering if you own a Samsung Galaxy Z Flip or another fragile flagship that costs a fortune, especially if you suffer from butterfingers syndrome.
Samsung Care Plus offers more than the average warranty but has a few caveats. You can’t roll over your subscription to a new device unless the current one is faulty and needs replacement. Paying for device insurance you may not need seems excessive when a protective case and screen guard might be the sensible approach. If you can’t justify a Samsung Care Plus subscription or want to switch your subscription to a new device, here’s how to cancel your current plan.
Using your phone with a cracked screen is never a good idea
How to cancel a Samsung Care Plus subscription
Samsung Care Plus automatically cancels after your subscription’s coverage period expires. However, you’re able to end your plan before that period and for any reason. Samsung processes a full refund if you cancel your subscription within 30 days of purchase. Samsung refunds the unused time for that month of your plan if you cancel after the 30-day window.
you may cancel your subscription by reaching out to Samsung’s customer support via phone or email, or you can do it online. Calling customer support is the best way to cancel Samsung Care Plus when you don’t have an internet connection. Follow the steps below to cancel the service on your mobile and computer devices.
Cancel Samsung Care Plus from the website on smartphones and tablets
Cancel Samsung Care Plus from the website on computers
How to cancel Samsung Care Plus via phone call and email
US residents can call 1-866-371-9501 for Samsung’s customer support or 1-833-690-0918 to reach the company’s insurance provider, Servify. Both support teams are available 24 hours a day, seven days a week, so you can reach out even late at night.
The address for email inquiries is samsungmxcare@servify.tech. Include your account information, such as your email address and phone number. This information helps the team process your request. Put your request to cancel your Care Plus subscription in the email text. You will receive a confirmation after it is processed. If you made mistakes in your email,unsend it in Gmailbefore it’s too late.
Servify began managing claims and concerns related to Care Plus on January 18, 2023. However, Asurion remains your service provider if you bought your subscription before that date. Reach out to them at 1-877-841-1138 for Samsung support.
Canceling a subscription via a phone call varies for UK residents. Allianz insures your devices if you enrolled in Care Plus before April 28, 2022. Call 0333 000 0333 to request a cancelation. You have an Assurant policy if you subscribed to Care Plus after the above date. Sign in to theAssurant portalto cancel your subscription.
Samsung Care Plus could be a lifesaver
Samsung has improved the build quality of products, but its foldable lineups may not inspire confidence. Care Plus can be a cost-effective solution for those prone to accidents, especially given Samsung’s premium pricing. The service complements your manufacturer’s warranty, providing additional coverage for accidental and liquid damage.
Also, it extends coverage to mechanical breakdowns without any repair limits. This is beneficial when your warranty expires, and you face potential costs for an expensive hardware replacement. If you’re unsure whether Care Plus suits your needs,compare the service to other phone insurance plansbefore deciding.
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