How to Fix the Remote Desktop Error Code 0x104 in Windows 11/10
Users utilize the Remote Desktop Connection (RDP) app in Windows 11/10 to remotely connect with other PCs. However, some users have reported they can’t remotely connect to target PCs because of error 0x104. Those users see an error message that says, “We couldn’t connect to the remote PC… Error code 0x104.”
This error means the Remote Desktop client can’t find the remote PC. Consequently, users can’t remotely access the PCs they need to. This is how it’s possible to resolve error code 0x104 in Windows 11/10.
1. Make Sure Remote Desktop Is Enabled
First, ensure the Remote Desktop feature is enabled on both the PC you’re trying to connect to and the PC you’re using. you’re able to enable Remote Desktop in Windows 11/10 as follows:
2. Run the Network Adapter Troubleshooter
As error 0x104 is a networking-related issue, the Network Adapter troubleshooter could help some users resolve it. That troubleshooter can resolve network adapter issues causing error 0x104. These are the steps for applying that troubleshooting:
3. Enable Network Discovery in Windows
Network Discovery is a feature that enables your PC to see networked devices and be visible to others. That’s another feature that must be activated for remote desktop connections to work right. This is how you can enable Network Discovery in Windows 11/10:
4. Start Remote Desktop Services
The 0x104 error can arise because certain services needed for RDP connections aren’t enabled and running. Remote Desktop Services allow users to connect to remote PCs. Check that it’s enabled and running like this:
5. Select Remote Desktop Developer Settings
Windows will sometimes require you to have developer privileges to connect remotely. Here’s how to activate them:
6. Unblock the 3389 Port
Remote Desktop has a default 3389 port for connections. Error 0x104 can be caused by the Windows firewall blocking port 3389. This is how you can unblock the 3389 port if Windows Defender Firewall is blocking it:
7. Set an Automatic DNS Server
Did youset up a custom DNS serveron your PC? If so, consider choosing the automatic DNS server option instead. These are the steps for selecting theObtain DNS server automaticallyoption:
Connect to Your Remote PC Again
There’s a reasonably decent chance those potential error code 0x104 solutions will get that issue sorted so you’re able to connect to your remote computer again. However, remember that you don’t have to utilize Microsoft’s Remote Desktop Protocol with the RDC app.
If the error 0x104 fixes in this guide don’t work for you, try using an alternative third-party app, such as Team Viewer or AnyDesk.
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