Instacart is a free online service for shopping for groceries, household supplies, and more from major retailers without walking to the store. While it’s useful, you may not need the service anymore because you’re switching to a new platform like Amazon Fresh or otherwise.
Whatever the reason, you’re able to delete your Instacart account or cancel your premium membership on any device you currently use, whether it’san inexpensive Chromebook, Android phone, or iOS device. This article shows you how to do it step by step.
How to delete your Instacart account
There’s no direct way to delete your Instacart account. However, you’re able to request deletion via the privacy portal on the company’s website, the iOS app, or by contacting Instacart’s customer experience service. We cover all the methods in detail.
Delete your Instacart account from the Privacy Management Portal
Deleting your Instacart account via the company’s website is not straightforward because there’s no direct account deletion button. However, you can follow these steps to get it done:
Delete your Instacart account by contacting Customer Experience
You can also close your account by contacting the Instacart customer care service. You can do this by calling, sending an email, or via the company’s live chat service. To use the live chat service:
If you prefer to speak with Instacart’s customer service, call them at1-888-246-7822and request a cancellation. You’re asked to provide details like the full name, email address, and mobile number associated with the account. Your account is then canceled, and you’re notified by SMS.
You can also contact customer service via email. Follow these steps:
Delete your Instacart account from the iOS app
Instacart has an option on its iOS application to request an account deletion. However, this is absent from the Android app. If you have an iPhone, follow these steps to close your account:
Whichever method you use to request an account deletion, you may need to wait anywhere from a few hours to 30 days for the process to complete. However, the company may retain some personal information as permitted by law. Once your account is deleted, you can’t reverse it, and you can’t use the same email address to create a new account if you decide to use the platform again.
How to cancel your Instacart membership
However, considering the membership costs approximately $10 per month and $99 per year, you’ll only benefit if you use the service frequently. Keep reading if you haven’t used your Instacart Express subscription as much and want to cancel it. Unlike the account deletion process, unsubscribing from the Instacart+ membership is straightforward.
Cancel your Instacart membership in the mobile app
Follow these steps in the mobile app to cancel your Instacart+ membership:
Cancel your Instacart membership on the web app
Follow these steps on your Windows PC, MacBook, or Chromebook to cancel your Instacart+ membership:
If you cancel within the first 15 days of a new membership subscription, Instacart refunds your payment, provided you didn’t make any orders during that time. Otherwise, you won’t get a refund, and your subscription runs until the end of the billing period.
You’ll receive an email confirming your membership cancelation. Check your spam folder if you don’t find it in your inbox. Meanwhile, if you wish to renew your membership, return to the page and purchase a monthly or yearly plan.
Cancel your Instacart membership or delete your account
While Instacart is a useful app for grocery shopping, you may want to delete it. The same goes for the Plus membership subscription, which may not be as valuable if you don’t shop much. Whatever it is, follow the above steps. If you want to reverse a purchase, see our guide oncanceling your Instacart order for a refund.
