Before Fitbit gave users the option of logging in to the app or website with their Google account, people had to create new Fitbit accounts. To do so, users had to enter details like their name and email address and set up a password. Users could then use this account to log in to Fitbit’s website and app. But things are about to change soon. Even if you have thebest Fitbit device, you must move your account to Google to continue accessing the app and its associated services.
What does this mean for Fitbit’s legacy users?
Fitbit recently announced that all users must migrate their accounts to Google. This isn’t something you need to worry about if you are looking to purchase a new Fitbit device since you’ll see a prompt to log in with your Google account at the time of setting up the device and app. If you are a legacy Fitbit user, you must migrate your account to Google by 2025.
Both Fitbit and Google have announced that users will have a heads-up before the companies begin shutting down Fitbit account support. After Fitbit account support ends, users will use their Google accounts to log in to the Fitbit app and website.
While you have time to migrate your data, Fitbit and Google have made it straightforward to switch your account right away. This migration is permanent. After you move your Fitbit data to your Google account, you can’t go back to using your Fitbit account.
How to move your Fitbit data to a Google account
Before you move your Fitbit account data to a Google account, check if you’re running the latest version of the Fitbit app on your smartphone. If you’re unsure, open the Google Play Store or Apple’s App Store and look up the Fitbit app to see if you’re due for an update.Updating Android appsand iPhone apps is easy. After you’ve updated your app, here’s what you’ll do:
You can’t migrate your Fitbit data to aGoogle Workspaceaccount. You can choose a personal account orcreate a new Gmail accountfor this purpose.
After following these steps, you’ve completed the migration process and are ready to use your Fitbit device with your Google account. SelectGot itto continue.
What to do if you miss the prompt to migrate your account
If you missed the prompt to migrate your Fitbit account to Google, you can complete the process through the Fitbit app. Here’s what you’ll do:
The entire process shouldn’t take you over 10 minutes, and you won’t have to worry about migrating your data to Google again.
How to move your family account to Google
If you have a family account and are the main guardian, you can migrate your family to Google accounts and continue staying connected. Here’s what you’ll do:
When you move your Fitbit family account to Google, only children who are under the age of 13 can move with you. Other adults and older children will migrate their Fitbit data to Google on their own.
If you face issues while trying to migrate your individual or family Fitbit account to Google, get in touch with Fitbit’s customer service team for assistance.
Enjoy an enhanced fitness tracking experience with Google
If you’re a Fitbit customer, you can continue using your current Fitbit account until at least 2025. However, migrating your account as soon as possible helps you enjoy a streamlined and secure fitness tracking experience, thanks to Google’s single login system to manage connected apps and its security-first approach. What’s more, if you’re a parent who has children in their family group, Google provides you with access totools to supervise them.
